Shipping & Delivery

Date Posted: 6 August 2018 

Shipping Policy

Updated 6th July 2018

We offer free standard shipping to most metro and major regional centres for orders over $49.99.  Metro areas are defined by the relevant postal or courier partner we may use. 

Selected items are eligible for free shipping and you will see this listed in the product description.

At the time of check-out, it will be confirmed if you are eligible for free shipping.  If you do not qualify for free shipping, the costs will be calculated based on the combined weight of the items in your cart during checkout.  You will see the final cost displayed at checkout before you proceed.

When will my order be shipped?

We endeavour to have all orders packed and ready to leave our store in 2-3 Business day (exlucdes Saturday and Sunday)

When will I receive my order?

Once items have been dispatched from our store, most deliveries to metro areas of Melbourne may take 2-5 Business days.  
Metro Areas of Adelaide, Brisbane and Sydney may take 3-7 business days. 
Regional and more remote areas may take up to 10 days or more to be delivered depending on your location.

Tracking numbers are provided on all deliveries so you will be able to track its progress by logging into your account and selecting your latest order.

Our couriers will not deliver to post office boxes so Australia Post will be used in all deliveries to post office boxes.

Please Note - Business days do not include Saturday, Sunday or Public Holdiays.

Undeliverable Postcodes

Due to the limited access of our carriers, there are certain products and postcodes that we are unable to deliver to. Please refer to the list below for more details.

We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and we will contact you to arrange a refund.

Please kindly contact us for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.

 

Postcode

State

Suburb

2831

NSW

 

5701

SA

WOOLUNDUNGA

6740

WA

DRYSDALE RIVER

6740

WA

MITCHELL PLATEAU

6740

WA

OOMBULGURRI

6740

WA

KALUMBURU

6740

WA

PRINCE REGENT RIVER

6740

WA

WYNDHAM

6743

WA

WARMUN

6743

WA

CAMBRIDGE GULF

6743

WA

LAKE ARGYLE

6743

WA

DURACK

6743

WA

GIBB

6743

WA

KUNUNURRA

6799

WA

Home Island Cocos (keeling) Islands

6799

WA

West Island Cocos (keeling) Islands

7151

TAS

HEARD ISLAND

7151

TAS

DAVIS

7151

TAS

MAWSON

7151

TAS

MACQUARIE ISLAND

7151

TAS

MCDONALD ISLANDS

7151

TAS

CASEY